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Terms & Conditions

These Terms & Conditions outline the rules, responsibilities, and legal obligations governing the use of Computism’s website and services within Pakistan.

Terms & Conditions

Last Updated: December 28, 2025

Welcome to Computism. These Terms & Conditions govern your access to and use of our website and services. By accessing, browsing, or purchasing from Computism, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the website.

1. About Computism

Computism is an online store operating in Pakistan, offering computer-related products including gaming peripherals, accessories, hardware components, and related electronics.

All sales, deliveries, and services are provided exclusively within Pakistan.

2. Eligibility & User Accounts

  • By using this website, you confirm that you are legally capable of entering into a binding contract under Pakistani law.
  • Users may create accounts to place orders, track purchases, and receive updates.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Computism is not liable for any unauthorized access resulting from user negligence.

3. Website Use & Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes
  • Attempt to gain unauthorized access to systems or data
  • Interfere with website functionality or security
  • Misuse content, pricing, or product information
  • Computism reserves the right to restrict or terminate access if misuse is detected.

4. Product Information & Availability

  • We strive to display accurate product descriptions, images, specifications, and pricing.
  • Minor variations in color, packaging, or appearance may occur.
  • Product availability is subject to stock levels and may change without notice.
  • Computism reserves the right to discontinue or modify products at any time.

5. Pricing & Payments

Accepted Payment Methods:

  • Cash on Delivery (COD)
  • Bank Transfer
  • Debit/Credit Cards (Visa, MasterCard)
  • Wallets (JazzCash, Easypaisa)

All prices:

  • Are listed in Pakistani Rupees (PKR)
  • Include applicable taxes unless stated otherwise
  • Computism reserves the right to correct pricing errors and cancel orders placed with incorrect prices.

6. Order Placement & Acceptance

Placing an order constitutes an offer to purchase.

Orders are considered confirmed only after verification and processing by Computism.

We reserve the right to:

  • Cancel or refuse orders
  • Limit quantities per customer
  • Request additional verification before dispatch

7. Delivery & Shipping

Delivery Coverage:

  • Nationwide delivery across Pakistan

Estimated Delivery Timelines:

  • Same city: 1–3 working days
  • Other cities: 3–7 working days

Delivery Methods:

  • Third-party couriers: Leopards, TCS, M&P, TRAX (primarily for out-of-city deliveries)
  • In-house delivery partners (Lahore only): InDrive, Yango, Bikea

Delivery times are estimates and may vary due to:

  • Weather
  • Courier delays
  • Public holidays
  • Force majeure events
  • Computism is not liable for delays beyond its reasonable control.

8. Risk of Loss & Inspection

  • Risk transfers to the customer upon successful delivery.
  • Customers are advised to inspect packages at the time of delivery.
  • Any visible damage or discrepancy must be reported promptly as per our Returns & Refunds Policy.

9. Returns, Replacements & Refunds

  • Change-of-mind returns are not accepted.
  • Returns, replacements, and refunds are handled strictly according to:
  • Product-specific return window
  • Warranty type (replacement / return / manufacturer / store)
  • Conditions mentioned on the individual product page

⚠️ Important:

Approximately 95% of products are replacement-warrantied only.

  • The exact return/replacement eligibility, warranty type (local or manufacturer), and time window (ranging from 7 days up to 10 months) are clearly mentioned on each product page and take precedence.

Return shipping costs:

  • Paid by Computism only if the issue is due to our error
  • Otherwise borne by the customer

(Full details are outlined in the Returns & Refunds Policy.)

10. Warranty Disclaimer

Products may carry:

  • Manufacturer warranty
  • Limited store warranty
  • No warranty

Warranty details vary by product and are disclosed on the product page.

  • Computism does not provide warranties beyond those explicitly stated.

11. Intellectual Property

All content on this website, including:

  • Logos
  • Text
  • Graphics
  • Images
  • Layouts

is the intellectual property of Computism and may not be reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

To the maximum extent permitted by Pakistani law:

  • Computism shall not be liable for indirect, incidental, or consequential damages
  • Liability is limited to the value of the purchased product
  • We do not guarantee uninterrupted or error-free website operation

13. Third-Party Services

The website may integrate third-party tools such as:

  • Payment gateways
  • Courier services
  • Analytics platforms
  • Computism is not responsible for third-party service failures or policies.

14. Privacy & Data Usage

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data.

15. Dispute Resolution & Governing Law

  • Any dispute shall first be addressed through Computism customer support.
  • If unresolved, disputes may proceed to arbitration or legal action.
  • These Terms & Conditions are governed by the laws of Pakistan.
  • Courts located in Pakistan shall have exclusive jurisdiction.

16. Amendments

Computism reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of revised terms.

17. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us through the website’s official communication channels.